After years of consulting in the contact center marketplace, Somerset has developed a set of tried and true solutions. These InTELEgent solutions have their foundations in solid business practices. Whenever you see the InTELEgent brand, know you will be benefiting from knowledge that only experiance can bring combined with a well thought-out methodology. We have developed InTELEgent solutions for all phases of contact center development, design, operation and performance management and improvement.

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